Our commitment to fast and efficient delivery!

JE James Cycles knows that fast & efficient shipping is very important to you. We use tracked and market leading carriers DPD (free on all orders over £80).

Once you have received the “Your Order Has Been Despatched” email, your order has been despatched and you will shortly receive an email from DPD confirming your tracking details.

You can track your order here.

On the morning of delivery you will receive an email or text from DPD confirming a 1 hour window for delivery ie. 10:07am to 11:07am.

To guarantee that you receive the text from DPD, make sure that you include your mobile telephone number in the sign up process on our website. You can change the delivery time 1 hour window to what ever suits you, this is done by simply replying to the text and selecting your preferred delivery allocation. (If you already have an account with us and need to update your mobile number, please contact: 01709 538374 – Mail Order Hotline and our friendly staff will update your account details for you)

All UK Mainland deliveries are sent via a Next Working Day service. DPD offers a 1 hour delivery window and is unique to DPD it represents the ultimate in customer service driven deliveries. Exclusions apply. See shipping for full details.

Please note this service is subject to availability.

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